FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Branch Locator
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Locations |
Lobby Hours |
Drive-Up Hours |
ATM | ||||||||
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Huning Castle1410 Central Ave SW Branch Manager, AVP: Wanda Archuleta - direct phone: 505.808.4631 |
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24 hr. ATM | ||||||||
Douglas Avenue622 Douglas Ave. Branch Manager, AVP: Jasmine Gonzales - direct phone: 505.426.2932 |
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Lobby ONLY Location | 24 hr. ATM | ||||||||
Mountain View608 Mountain View Dr. Branch Manager, AVP: Maureen Santillanes - direct phone: 505.426.2924 |
Drive-Thru ONLY Location |
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24 hr. ATM | ||||||||
Hot Springs1900 Hot Springs Blvd. Branch Manager, AVP: Maureen Santillanes - direct phone: 505.426.2930 |
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24 hr. ATM | ||||||||
Pecos4 S. Main St. Branch Supervisor: Marcos Gonzales - direct phone: 505.370.2786 |
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24 hr. ATM | ||||||||
Mora367 State Hwy 518 Branch Supervisor: Deandra Pacheco - direct phone: 505.370.3959 |
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24 hr. ATM |
Locate one of our Branches or ATMs!
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Phone Banking
24/7 Voice Telephone Banking: 1.855.863.5167
Automated system gives you access to:
- Account information
- Transfer funds from accounts
- Bank information
After hours: Expedited Card Care Center: 1.833.357.0004
Available Services
- Transaction Inquiries - answer why a transaction is being declined; assist with EnFact®overrides
- Travel Exemptions –setting a travel exemption
- General Inquiries –FAQs that client defines answers for (ex. branch hours/location)
- PIN Counter Resets –reset PIN counts
- CardValet®Support –help with authorization controls on CardValet; answer CardValetFAQ
- Damaged Card Replacements –reissue same PAN/new card (rush requests supported)
- PIN Reissue via Mailer –initiate PIN mailers if using PIN mailer options
- Limit Increases
- Continued support for lost/stolen, EnFact, and activations
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