Branch Locator

Huning Castle

1410 Central Ave SW
Albuquerque, NM 87104
Phone: (505) 243-1890 
Fax: 505.243.1884

Lobby Hours:
Monday - Friday
9:00 a.m. - 5:00 p.m.

Drive-Up Hours:
Monday - Friday
9:00 a.m. - 5:00 p.m.

24 hr. ATM

Douglas Avenue

622 Douglas Ave.
Las Vegas, NM 87701
Phone: (505) 425-7565
Fax: 505.426.8157

Lobby Hours:
Monday - Friday
9:00 a.m. - 5:00 p.m.

Drive-Up Hours:
Lobby ONLY Location

24 hr. ATM

Mountain View

608 Mountain View Dr.
Las Vegas, NM 87701
Phone: (505) 454-8440
Fax: 505.454.8761

Lobby Hours:
Drive-Thru ONLY Location

Drive-Up Hours:
9:00 a.m. - 1:00 p.m.
Closed 1:00 p.m. - 2:00 p.m.
2:00 p.m. - 5:00 p.m.

24 hr. ATM

Hot Springs

1900 Hot Springs Blvd.
Las Vegas, NM 87701
Phone: (505) 425-7212
Fax: 505.425.3192

Lobby Hours:
9:00 a.m. - 11:00 a.m.
Closed 11:00 a.m. - 12:00 p.m. 
12:00 p.m. - 5:00 p.m.

Drive-Up Hours:
9:00 a.m. - 11:00 a.m.
Closed 11:00 a.m. - 12:00 p.m.
12:00 p.m. - 5:00 p.m. 

24 hr. ATM

Pecos

4 S. Main St.
Pecos, NM 87552
Phone: (505) 757-2554
Fax: 505.757.2557

Lobby Hours:
9:00 a.m. - 1:00 p.m.
Closed 1:00 p.m. - 2:00 p.m. 
2:00 p.m. - 5:00 p.m.

Drive-Up Hours:
9:00 a.m. - 1:00 p.m.
Closed 1:00 p.m. - 2:00 p.m.
2:00 p.m. - 5:00 p.m. 

24 hr. ATM

Mora

367 State Hwy 518 
Mora, NM 87732
Phone: (575) 387-2271
Fax: 575.387.9042

Lobby Hours:
9:00 a.m. - 1:00 p.m.
Closed 1:00 p.m. - 2:00 p.m. 
2:00 p.m. - 5:00 p.m.

Drive-Up Hours:
9:00 a.m. - 1:00 p.m.
Closed 1:00 p.m. - 2:00 p.m.
2:00 p.m. - 5:00 p.m. 

24 hr. ATM

Phone Banking

24/7 Voice Telephone Banking: 1(855) 863-5167

Automated system gives you access to:

  • Account information

  • Transfer funds from accounts

  • Bank information

After hours: Expedited Card Care Center: 1(833) 357-0004

Available Services:

  • Transaction Inquiries – answer why a transaction is being declined; assist with EnFact®overrides

  • Travel Exemptions – setting a travel exemption

  • General Inquiries – FAQs the client defines answers for (ex., branch hours/location)

  • PIN Counter Resets – reset PIN counts

  • CardValet®Support – help with authorization controls on CardValet; answer CardValetFAQ

  • Damaged Card Replacements – reissue same PAN/new card (rush requests supported)

  • PIN Reissue via Mailer – initiate PIN mailers if using PIN mailer options

  • Limit Increases

  • Continued support for lost/stolen, EnFact, and activations

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