Branch Locator
Huning Castle
1410 Central Ave SW
Albuquerque, NM 87104
Phone: (505) 243-1890
Fax: 505.243.1884
Lobby Hours:
Monday - Friday
9:00 a.m. - 5:00 p.m.
Drive-Up Hours:
Monday - Friday
9:00 a.m. - 5:00 p.m.
24 hr. ATM
Douglas Avenue
622 Douglas Ave.
Las Vegas, NM 87701
Phone: (505) 425-7565
Fax: 505.426.8157
Lobby Hours:
Monday - Friday
9:00 a.m. - 5:00 p.m.
Drive-Up Hours:
Lobby ONLY Location
24 hr. ATM
Mountain View
608 Mountain View Dr.
Las Vegas, NM 87701
Phone: (505) 454-8440
Fax: 505.454.8761
Lobby Hours:
Drive-Thru ONLY Location
Drive-Up Hours:
9:00 a.m. - 1:00 p.m.
Closed 1:00 p.m. - 2:00 p.m.
2:00 p.m. - 5:00 p.m.
24 hr. ATM
Hot Springs
1900 Hot Springs Blvd.
Las Vegas, NM 87701
Phone: (505) 425-7212
Fax: 505.425.3192
Lobby Hours:
9:00 a.m. - 11:00 a.m.
Closed 11:00 a.m. - 12:00 p.m.
12:00 p.m. - 5:00 p.m.
Drive-Up Hours:
9:00 a.m. - 11:00 a.m.
Closed 11:00 a.m. - 12:00 p.m.
12:00 p.m. - 5:00 p.m.
24 hr. ATM
Pecos
4 S. Main St.
Pecos, NM 87552
Phone: (505) 757-2554
Fax: 505.757.2557
Lobby Hours:
9:00 a.m. - 1:00 p.m.
Closed 1:00 p.m. - 2:00 p.m.
2:00 p.m. - 5:00 p.m.
Drive-Up Hours:
9:00 a.m. - 1:00 p.m.
Closed 1:00 p.m. - 2:00 p.m.
2:00 p.m. - 5:00 p.m.
24 hr. ATM
Mora
367 State Hwy 518
Mora, NM 87732
Phone: (575) 387-2271
Fax: 575.387.9042
Lobby Hours:
9:00 a.m. - 1:00 p.m.
Closed 1:00 p.m. - 2:00 p.m.
2:00 p.m. - 5:00 p.m.
Drive-Up Hours:
9:00 a.m. - 1:00 p.m.
Closed 1:00 p.m. - 2:00 p.m.
2:00 p.m. - 5:00 p.m.
24 hr. ATM
Phone Banking
24/7 Voice Telephone Banking: 1(855) 863-5167
Automated system gives you access to:
Account information
Transfer funds from accounts
Bank information
After hours: Expedited Card Care Center: 1(833) 357-0004
Available Services:
Transaction Inquiries – answer why a transaction is being declined; assist with EnFact®overrides
Travel Exemptions – setting a travel exemption
General Inquiries – FAQs the client defines answers for (ex., branch hours/location)
PIN Counter Resets – reset PIN counts
CardValet®Support – help with authorization controls on CardValet; answer CardValetFAQ
Damaged Card Replacements – reissue same PAN/new card (rush requests supported)
PIN Reissue via Mailer – initiate PIN mailers if using PIN mailer options
Limit Increases
Continued support for lost/stolen, EnFact, and activations
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